Terms and conditions

Welcome to Foodstory.world (“Website”). This Website is owned and operated by Genexpro Ventures Pvt. Ltd., a company registered under the Companies Act, 2013, having its registered office at:

House No. 600, Kapur Nagar, Ghatpuri, Khamgaon, Buldhana, Maharashtra – 444303, India
(“we”, “us”, or “our”).

By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions. If you do not agree, please refrain from using this Website.

1. Eligibility and Usage

  • You must be 18 years or older to use this Website.
  • You agree to use this Website lawfully and not to violate any applicable laws or regulations.

2. Products and Orders

  • All products listed are subject to availability and our acceptance of the order.
  • We reserve the right to refuse or cancel any order for any reason.
  • Product descriptions, pricing, and availability are subject to change without notice.

3. Pricing and Payment

  • All prices are listed in Indian Rupees (INR) and inclusive of all applicable taxes unless otherwise stated.
  • Payments can be made through UPI, Debit/Credit Cards, Net Banking, Wallets, and other accepted payment methods.
  • Orders will be processed only after full payment is received.

4. Shipping and Delivery

  • We deliver across India through reputed courier partners.
  • Delivery times are estimates and delays due to logistics partners or unforeseen circumstances are not our responsibility.
  • Shipping charges, if applicable, will be informed at the time of checkout.

5. Returns and Refunds

  • Returns are accepted within 7 days of delivery for eligible items.
  • Products must be unused, unopened, and in original packaging to be eligible for return.
  • Refunds will be processed to the original payment method within 7–10 working days after return approval.
  • Perishable or food items once opened are not eligible for return or refund.

6. Account Responsibility

  • If you create an account, you are responsible for maintaining the confidentiality of your login credentials.
  • You agree to accept responsibility for all activities that occur under your account.

7. Intellectual Property

  • All content on the Website, including images, logos, graphics, and product information, is the property of Genexpro Ventures Pvt. Ltd. or its licensors.
  • Reproduction, distribution, or commercial use of any content is prohibited without written permission.

8. Limitation of Liability

  • We shall not be liable for any indirect, incidental, or consequential damages arising from the use of this Website or products.
  • Our maximum liability is limited to the amount paid by you for the product.

9. Third-Party Links

  • Our Website may contain links to third-party websites. We do not endorse or take responsibility for the content or practices of those websites.

10. Privacy

  • Your use of this Website is governed by our [Privacy Policy](#), which describes how we collect and use your information.

11. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of India.
  • Any disputes shall be subject to the exclusive jurisdiction of the courts located in Buldhana, Maharashtra, India.

12. Modifications to Terms

  • We reserve the right to update these Terms and Conditions at any time. Changes will take effect upon being posted on the Website.

13. Contact Information

  • Genexpro Ventures Pvt. Ltd.
  • House No. 600, Kapur Nagar, Ghatpuri,
  • Khamgaon, Buldhana, Maharashtra – 444303
  • Email: support@foodstory.world
  • Phone: +91 7304857329
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